Frequently Asked Questions
Everything you need to know about buying signed memorabilia from Elite Eleven.
How do I know your signed memorabilia is genuine?
Authenticity is our priority. We aim to supply signed memorabilia with supporting evidence, including Certificates of Authenticity (COAs) and photographic proof where available.
Each listing shows what authentication documentation comes with the item before you buy. Read how we prove authenticity.
Does every item come with a Certificate of Authenticity?
Each product listing clearly states whether a Certificate of Authenticity is included. Our COAs document the signed item, its provenance and the relevant authentication details, so you can buy with confidence.
Do you offer photographic proof of players signing the items?
Photographic proof is provided where available. This may include images from our private signing sessions showing the player signing memorabilia.
Where possible, we provide photographs of the actual item being signed, for extra reassurance about its origin.
Do you offer framed and unframed signed football shirts?
Yes. We offer a selection of signed football shirts in framed and unframed options. Framed shirts make fantastic display pieces for homes, offices and collections, while unframed shirts let you choose your own presentation.
Framing options are shown on each product listing.
How long does delivery take, and will my order be protected?
Every order is packaged securely and carefully, because we know how much your memorabilia means to you.
Delivery times depend on the item, any framing and where it’s going. You’ll see the delivery options and tracking available when you order.
For pre-order payments, what happens to my money if the signing session is cancelled?
If a signing session is cancelled, you can choose what happens to your payment: we can hold your funds until the new session date, or you can request a refund via our contact form.
Still Have Questions?
We’re always happy to help. Whether you’re looking for your first signed football shirt, adding to your collection or searching for the perfect gift, get in touch.